Our Team

Scot Gelfand,

Agent/Owner

Email: [email protected] Office: 503-650-3727 Fax: 541-248-6252

Scot is a graduate of Oregon State University and began his career in the insurance business in 1993. He transitioned to the independent side in 1997 and opened his own agency in 2000. Scot is immersed in the West Linn community and sponsors many local events.

 

Tracy Stephens, Office Manager & Commercial Lines Customer Service Agent

Email: [email protected] Office: 503-342-3226 Fax: 541-248-6252

Tracy is a native of Portland and has been in the insurance industry for over 20 years. She is a new addition to Gelfand Insurance. Away from the office Tracy is involved with an international non- profit organization providing relief to orphaned children. She enjoys escaping to the beautiful Oregon coast for quiet time and relaxation. One of her greatest loves in life are her grandchildren. Currently, she manages the commercial lines department and is always happy to help with your Insurance needs.

 

Christian Garcia, Administrative Manager & Licensed Personal and Commercial Lines Agent/CSR

Email: [email protected] Office: (503) 342-3204 Fax: 541-248-6252

Christian Garcia-Vazquez brings a diverse background to her work. Specializing in both personal and commercial lines, Christian is dedicated to helping individuals, families, and businesses navigate the complexities of insurance with clarity and confidence. An Oregonian at heart, Christian loves the outdoors and new adventure! Outside of work, she treasures family time with her husband and two boys, always eager to learn, grow, and take on the next challenge in both her career and life.

 

Nancy Hoyle, Licensed Personal Lines Agent/CSR

Email: [email protected] Office: 503-342-3235

Nancy is a born & raised Oregonian. She became a Licensed Property & Casualty Insurance Agent in February 2000. She has worked with Allstate, MetLife and AAA Oregon/Idaho. She joined Gelfand Insurance in July 2017 as a Personal Lines Agent/CSR. Outside of work Nancy enjoys traveling to sunny places, camping, boating and spending time with family & friends (dogs included). Nancy can help you with all your personal insurance needs!

 

Ana Hernandez, Licensed Personal Lines Agent/CSR

I began my journey in the insurance industry in 2021—an unexpected path that has turned into a true passion. As a first-generation insurance agent, I take pride in helping individuals and businesses navigate their coverage options with confidence and ease. Beyond insurance, I love exploring new foodie spots and coffee shops, spending time with my corgi, and spending time with family & friends. Finding peace of mind is important to me, both in life and in the work, I do for my clients.

 

Betsy Ralston, Agent

Email: [email protected] Office: 503-342-3236 Fax: 541-248-6252 Cell Phone: 503-314-3448

Betsy has been an agent with Gelfand Insurance since 2008 and specializes in contractors and commercial insurance as well as home, auto and life insurance. She’s been a god-send to the agency with her unparalled expertise. She’s noted for her extreme patience and her knowledge will amaze you. Even your not well-thought out questions will be answered to your satisfaction. Besides her vast knowledge of insurance her services include marital advice, how to dress for success, how to raise your children, where to find the best bargains and how to make a damn good banana bread. Give her a call, she won’t disappoint.

 

Tiffany Barinaga, Agent

Email: [email protected] Office: 503-342-3241 Fax: 541-248-6252 Cell Phone: 503-380-4818

Tiffany has been an agent with Gelfand Insurance since January of 2006. She spent most of her career in real estate and decided to make a change and joined the Gelfand team so she could spend more time with her family. Tiffany is an active member of the West Linn community and enjoys spending time with her husband and three children.

 

Nicole Mozolewski, Personal & Commercial Lines Agent

With a degree in Chemical Engineering and a background as a Realtor, I bring a unique problem-solving perspective to both personal and business insurance. Running our new Scottsdale office, I’m committed to finding the best coverage at the most competitive price, utilizing all available resources. Having moved from Chicago and balancing time between Scottsdale (AZ) and West Linn (OR), I understand the importance of personalized service and peace of mind, no matter where you are.

 

DJ Erickson, Personal & Commercial Lines Agent

DJ, a native of Oregon, is a recent addition to the office. With a solid background in trucking, logging, and construction, he offers valuable insights into the specific insurance needs of these sectors. DJ holds licenses in Life, Property & Casualty insurance, serving clients in both personal and commercial lines. Outside of work, DJ enjoys spending quality time with his wife, family, and dogs, exploring the outdoors through camping and fishing, and attending car shows and sporting events.

 

Claudia Gonzalez, Bilingual Customer Service Specialist

I’m a passionate newcomer to the insurance agency world, eager to learn and grow in this field. With a strong drive for personal and professional development, I’m excited to dive deeper into the industry and contribute my skills along the way. Outside of work, I’m a proud mom to my 12-year-old son, who shares my love for sports. We’re also big fans of the outdoors from the mountains to the ocean, we spend the summer days hiking, rafting, paddleboarding, swimming, camping, and embracing nature’s beauty are some of our favorite activities. When I’m not outdoors or enjoying sports, you can usually find me in the kitchen. I love cooking and exploring my creative side with new recipes and flavors. Travel is something I wish to do more of and I’m always dreaming of my next adventure. I’m excited about what the future holds, and I'm looking forward to making the most of every opportunity in both my personal and professional life!

 

Jacqui Rojas, Customer Service Specialist

Jacqui is a dedicated professional in the insurance industry, known for her commitment to excellence and her unwavering support for clients and colleagues alike. Her passion for her work drives her to consistently deliver the best possible outcomes in every situation. Outside of work, Jacqui is a true nature enthusiast who finds immense joy in hiking and exploring scenic trails. She believes there is something truly revitalizing about immersing herself in the beauty of the great outdoors.

In addition to her love for nature, Jacqui cherishes time spent with friends and family, whether it's at a relaxed gathering or while embarking on an exciting new adventure. Traveling is another of her major passions; she is always eager to discover new places and cultures. Jacqui relishes the memories created along the journey, whether she's navigating rugged landscapes or uncovering hidden gems in bustling cities. With an adventurous spirit, she is always ready for the next exploration.

 

Nalani Vazquez , Receptionist & Customer Service Specialist

Nalani is a key resource in the office, always willing to assist her colleagues with any needs. She is known for her energetic, kind, and caring personality, which positively influences both the workplace and her interactions outside the office. With a deep commitment to family, Nalani is highly regarded for her strong work ethic, talent, and sense of humor. Despite balancing the demands of a full-time academic schedule alongside her role as a dedicated staff member, she consistently maintains focus, effectively prioritizes her responsibilities, and approaches challenges with determination and resilience.

 

Kylie Gelfand, Business Operations Associate

With a strong passion for fashion. While her primary focus is as a wardrobe stylist for professional athletes in Los Angeles, she also lends her expertise to support the family business as needed. Kylie combines her love for fashion with a dedicated work ethic, ensuring that she stays connected and contributes in meaningful ways, whether in her primary role or through occasional assistance with the family business.

 

Harper & Deebo, The Office Pets

Harper and Deebo are an essential part of our team, bringing joy, warmth, and plenty of smiles to the office. Harper, known for her sweet and gentle nature, absolutely loves treats and always knows how to brighten a tough day. Deebo, the office baby, is full of energy and mischief, adding extra charm and keeping everyone on their toes. Together, they serve as our official greeters, offering a friendly welcome to every client who visits. Whether it's a wagging tail or a playful nudge, Harper and Deebo ensure that everyone feels at home the moment they walk in.

Gelfand Insurance

1975 SW 8th Avenue
West Linn, OR 97068

 (503) 650-3727

 (877) 800-8697

  (541) 248-6252