Our Team

Scot Gelfand, Agent/Owner

Email: [email protected] Office: 503-650-3727 Fax: 541-248-6252

Scot is a graduate of Oregon State University and began his career in the insurance business in 1993. He transitioned to the independent side in 1997 and opened his own agency in 2000. Scot is immersed in the West Linn community and sponsors many local events.




Tracy Stephens, Office Manager & Commercial Lines Customer Service Agent

Email: [email protected] Office: 503-342-3226 Fax: 541-248-6252

Tracy is a native of Portland and has been in the insurance industry for over 20 years. She is a new addition to Gelfand Insurance. Away from the office Tracy is involved with an international non- profit organization providing relief to orphaned children. She enjoys escaping to the beautiful Oregon coast for quiet time and relaxation. One of her greatest loves in life are her grandchildren. Currently, she manages the commercial lines department and is always happy to help with your Insurance needs.



Betsy Ralston, Agent

Email: [email protected] Office: 503-342-3236 Fax: 541-248-6252 Cell Phone: 503-314-3448

Betsy has been an agent with Gelfand Insurance since 2008 and specializes in contractors and commercial insurance as well as home, auto and life insurance. She’s been a god-send to the agency with her unparalled expertise. She’s noted for her extreme patience and her knowledge will amaze you. Even your not well-thought out questions will be answered to your satisfaction. Besides her vast knowledge of insurance her services include marital advice, how to dress for success, how to raise your children, where to find the best bargains and how to make a damn good banana bread. Give her a call, she won’t disappoint.



Tiffany Barinaga, Agent

Email: [email protected] Office: 503-342-3241 Fax: 541-248-6252 Cell Phone: 503-380-4818

Tiffany has been an agent with Gelfand Insurance since January of 2006. She spent most of her career in real estate and decided to make a change and joined the Gelfand team so she could spend more time with her family. Tiffany is an active member of the West Linn community and enjoys spending time with her husband and three children.





Dennis (Denny) Gelfand, Director H.R.

Email: [email protected]

With Gelfand Insurance as an Agent/Producer since 2002.

The "Dad"



Dedrae, Personal Lines Customer Service Agent

Email: [email protected] Office: 503-342-3238 Fax: 541-248-6252

Dedrae Started as an independent agent with Gelfand Insurance in September 2010. In June 2012 she evolved into a personal lines customer service agent. She relocated to Colorado in 2014 and continued in the Insurance Industry. In August 2015 she returned to West Linn and came back to Gelfand Insurance to resume her career as a personal lines customer service agent. Dedrae and her Husband will be celebrating their 27th wedding anniversary this year and enjoy spending as much time possible with their 4 Children and 3 Grandchildren.



Nancy Hoyle, Licensed Personal Lines Agent/CSR

Email: [email protected] Office: 503-342-3235

Nancy is a born & raised Oregonian. She became a Licensed Property & Casualty Insurance Agent in February 2000. She has worked with Allstate, MetLife and AAA Oregon/Idaho. She joined Gelfand Insurance in July 2017 as a Personal Lines Agent/CSR. Outside of work Nancy enjoys traveling to sunny places, camping, boating and spending time with family & friends (dogs included). Nancy can help you with all your personal insurance needs!




Christian Garcia, Licensed Personal Lines Agent/CSR

Email: [email protected] Office: (503) 342-3204 Fax: 541-248-6252

Before Christian became a Licensed Personal Lines/Agent/CSR and joined our awesome team here at Gelfand Insurance, she worked in the fashion industry as an accounting administrator. In her free time she is game for anything that involves the outdoors. She consider herself an adrenaline junkie and last year she bungee jumped off a bridge in Amboy, Washington. Like a true Oregonian Christian loves the liquid sunshine, would not live anywhere else. She is married and has two sweet boys, not including her husband.